Waiting for segments to be loaded

Hi,
We are facing an issue that druid console is stuck in “query complete, waiting for segments to be loaded”. Please find below the screenshot:

Can anyone suggest what has gone wrong?

Thanks

If you look at the Segments view, do the segments show up there? Do they show as available=False? If so, you should look at the coordinator log and historical logs to determine what may be going wrong.
Once ingested, segments are published to Deep Storage and also updated in the metadata database. This is when they appear in the Segments view. After that, the coordinator will pick up the new segments and instruct one or more historicals to load the segments. That’s when they become available.